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Understand Your Rights Before You Start

These legal terms set out what det55 expects from you and what you can expect from us — covering account eligibility, data use, and how disputes are handled.

Account Eligibility RulesData Handling PolicyJurisdiction-Dependent AccessUser Rights ExplainedContact for Legal Queries
det55 Understand Your Rights Before You Start
ACCOUNT SECURITY DETAIL

How We Handle Data, Cookies and Account Security

We collect only the account data needed to verify your identity, process payments, and operate your wallet — including the mobile number linked to JazzCash, Easypaisa, or Raast. We do not sell personal data to third parties. Cookies on det55 track session state and payment flow only; you can manage cookie preferences through your browser settings at any time. Account security uses OTP verification on login so access requires both your password and the code sent to your registered mobile number.

Data Collection Scope

We collect name, mobile number, and payment wallet details only. No additional data is stored beyond what account verification and payment processing require.

Cookie Use

Cookies maintain your session and track payment steps. No advertising cookies are set without consent. Adjust preferences any time in your browser settings.

Retention Period

Account data is held for the period your account remains active, plus any retention window required by applicable regulations in your eligible region.

Requesting Data Changes

To update, access, or request deletion of your personal data, submit a request via Account Settings or contact support by email for a written confirmation.

LEGAL CONTACT PATHS

Reach Us for Any Legal or Policy Question

If you need clarification on how a specific term applies to your account — whether that is a payment dispute involving JazzCash or Easypaisa, a data access request, or a question about account closure — our support team can direct your query to the right place. Legal queries receive a written response so there is a clear record on both sides.

Live Chat Support Open the chat widget on any page to raise a legal or account query. Available during platform operating hours for real-time assistance.
Email for Written Records Send legal or data-related requests by email. We respond in writing so both parties have a documented record of the exchange.
Account Settings Path For data access or deletion requests, navigate to Account Settings on your profile. Submit the request form and we will confirm receipt within two working days.

Common Questions About Our Legal Terms

These answers cover the questions we receive most often about eligibility, data rights, account closure, and how our terms interact with local payment methods like JazzCash, Easypaisa, and Raast.

Access depends on local law in your region. We make the platform available where local law permits. It is your responsibility to confirm that use is lawful where you are located.

We hold your registered mobile number, identity verification documents, and payment wallet details — such as your JazzCash or Easypaisa number. Nothing beyond what account operation requires.

Go to Account Settings and submit a data request, or send an email to our support team. We confirm receipt within two working days and action the request as regulations allow.

Closing your account stops active data processing. We retain records only for the period required by applicable regulations, after which your data is deleted from our systems.

The English version always controls. If any translated version differs from the English text, the English text is the binding one for all account and payment disputes.

We update the terms on this page and, where practical, notify registered accounts directly. Your continued use of the platform after an update means you accept the revised terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.